How to choose an auto detail shop!

With so many people seemingly offering “auto detailing” it can be confusing and difficult to know who to trust when choosing your car care guardian. When contracting the services of a professional detailer approach it no differently than if you were hiring a contractor for your house. A vehicle is the second largest investment for most people therefore you don’t want amateurs performing work on it. You want a true professional. Your car care guardian should be committed to customer satisfaction, education and be a superior craftsman. Many call themselves professionals but do not adhere to industry standards and lack customer commitment.

Here are some tips to getting a superior detail:

  • Educate yourself – Gain as much information and knowledge as you can about car care prior to consulting any auto detailing services.
  • Ask around town – Inquire with friends, family & co-workers to find out who is the best automotive detailer in or close to town.
  • Ask questions – Once you have expanded your knowledge you will be able to ask questions. Find out what options are available to you, ask what the differences are between their service and the competitors, ask about their customer satisfaction policy, prices, the benefits and how they define themselves as a professional. Some important questions to ask:
    • Can you provide proof of insurance?” If they are unwilling to provide proof – stay clear!
    • How many years have you been in operation? How many at the current location?
    • What kind of professional training have you received? Can you provide proof?
  • Research online – check for consumer feedback on review sites like Facebook, Google business listings, Yelp, Better Business Bureau etc.. If a business has lot’s of negative feedback there is usually a reason for it.
  • View a car before and after – Ask the detailer if you may see a car prior to being detailed and again after the work has been completed. Do not go by photos. Ask to see the real deal. It may be a little time consuming because you will have to go to the shop twice but it is well worth it.
  • Ask for references – Don’t be afraid to ask a detailer prior to contracting them for several references. If they are unwilling to provide any – stay clear. A true professional has excellent references and is more than willing to provide them upon request.
  • Follow through – Before committing to any services follow through on the references. Ask the reference if they were satisfied with the work performed, what type of service they purchased, if they have had any problems – if so, was it rectified in a timely and favorable way. Ask when the work was performed – if it was just performed ask if you can see it.
  • Make a decision! – It’s now time to make an intelligent decision based on your knowledge. Remember, basing your decision on pricing alone is not enough. Auto detailing is protection for your asset. In general, prices reflect the quality of work.

Here is a vehicle we recently detailed that came to us after supposedly receiving a full interior detail at a shop claiming to have “experienced technicians” and charged $300 for this job:

This headliner was never even touched. Check out the difference between the side we cleaned on the right and how it arrived on the left. Fun fact: the mirror is caked with dirt on the left side and cleaned on the right.

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This carpet was absolutely caked with mud and filth AFTER it was supposedly detailed at the other facility.

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This is the carpet AFTER we removed the mud and shampooed the fabric properly.

Scotty's Shine Shop, London  Ontario Interior Detail - After

Scotty’s Shine Shop Adds State of the Art Trailer for Bespoke Vehicle Transport Services

2017 is shaping up to be an exciting year and Scotty’s Shine Shop! We are pleased to announce that we will now be offering bespoke vehicle transport services to our clients across Southern Ontario with our state of the art 24′ Intech car hauler. This custom made, all aluminum trailer can accommodate loading and unloading of low clearance vehicles and provides an excellent solution for our clients looking to purchase vehicle protection services but are too busy or worried about damage occurring during the drive to the shop.

One of the best features of this trailer is a large escape door and removable fender which allows the door of loaded vehicles to fully open after loading allowing easy exit from the vehicle with NO DAMAGE. The driver simply drives the vehicle into the trailer, opens the door and steps out. Typical trailers require the driver to climb out a window which, in many cases, causes damage to the interior and scratches in the paint. Allowing Scotty’s to handle your pick up and/or delivery ensures that you will have a trouble fee experience and your vehicle being treated as if it’s our own.

Our goal is to allow our clients a “one-stop” experience.  Clients that are purchasing paint protection film and a Modesta paint coating are eligible to have their car picked up from any London area dealership or their residence at no-cost. For out of town customers or special requests please contact us and we can discuss your transportation needs. We are also available to provide transportation services for clients attending car shows, track events and more.

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Scotty’s Shine Shop

*Complete Auto Detailing
*Paint Correction Specialists*
*Modesta Paint/Wheel/Leather Coatings
*3M Pro Series & Xpel Ultimate PPF *

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Web | www.shineshop.ca
Call | 519-434-2922
Email | info@shineshop.ca

Visit Us:
290 Horton Street East
London, ON N6B1L4